Technology Consulting
Serving Technology
Better.
Technology Consultancy & Project Delivery
Projects exist to achieve results, and Project Management exists to facilitate that process - to get you there on time, on budget and with the right outcome.
Benefits
Delivery Assurance
Projects and initiatives delivered efficiently and to your specification. DDL contributes in a hands-on capacity to demonstrate we understand what we’re delivering and not just ‘taking notes.
Comprehensive Documentation
and Visualisations
DDL unifies application information into common-sense and easy-to-understand documents that enable you to know what’s where and how it’s all connected.
Risk Insight
and Mitigation
Any size ICT initiative will always have a degree of risk. DDL helps plan and prepare for known, unknown, and emerging risks and equips you with the tools and processes to address them smartly.
Partner on Powerful Platforms
DDL's partnerships with innovative software providers offer you broader capabilities and greater access to resources than going it alone. If we don’t have the solution, then we go straight to the source!
No Compromise
Service Experience
Whether our services or your incumbent provider/s are under the microscope, DDL’s vendor and supplier management services are designed to ensure you maximise your ICT spending.
Solutions
DDL is an organisation that only exists from the breadth of our experiences, in practically every industry, with every personality, assisting with resolving almost every possible technology-based challenge or scenario. DDL is different, and we're proud of it. We can offer an extremely broad depth of support and capabilities - both hands-on and hands-off - from one person, or many, on an as-need basis, or for a single flat and fair rate that’s often more than half of that of our competitors.
Systems and Integration Architectures
DDL specialise in collaborating with you and your application and/or services partners to unify the architecture through visualisation and accurate documentation, ensuring that everyone has a known baseline to work from – this avoids any technical pitfalls caused by key components being overlooked and well as reducing commercial or timeframe risk through ensuring that all elements of the architecture are identified upfront and can be integrated into any required planning or scoping before change gets underway.
Strategic Sourcing and Procurement
DDL provides an alternative to ‘box drop’ providers by adding real value to your procurement processes. Whether it’s a minor or major purchase, you can outsource the headaches of finding the right hardware or software by tasking us to come up with the right solution for you. Simply email us any kind of challenge for which you need hardware or software and let us do the heavy lifting, finding you the best features, price and availability. We offer strategic sourcing as a low-cost + margin activity, or consultative arrangement, allowing you to select the most efficient way to acquire or upgrade hardware or software.
Smarter Systems & The Power of Platforms
By making certain business processes “automatic,” business automation eliminates repetitive tasks, reduces hours wasted on redundant tasks, and helps improve overall productivity. For these and other reasons, a growing number of organizations are infusing more and more business automation into their operations.
Risk Management and Operational Governance
We believe in the power of right-sized governance programs. Too much governance can become cumbersome and reduce engagement, too little governance can mean risks aren’t identified or managed, and rapidly become disruptive to business activities, diverting resources and focus from strategic areas. DDL will assist in the implementation of the right-sized approach to governance suppressing and controlling risks and letting you focus on what matters most.
Vendor/Supplier Management
DDL work alongside many amazing service providers who are full of incredibly talented people whose purpose comes from providing outstanding outcomes to their customers.
For those organisations for whom the overheads and effort involved in keeping on top of their service provider/s delivery is becoming too much, or if you suspect that you're not receiving what was promised or contracted, DDL has the professional team that cares, that exists solely to serve your interests and that you are getting everything you are obliged to be provided - and more.
Take Control Today.
Application Analysis, Implementation & Support
Business Application Analysis activities lay the foundation for seamless delivery of the final solution, saving project time, re-work and frustration. In addition to the analysis activities, supporting services such as implementation planning, ongoing management and application roadmap and lifecycle services mitigate against potentially significant risks by ensuring everything is appropriately documented and understood before, during and following implementation, ensuring you’re poised to get the maximum benefit from your application investments.
Benefits
Better Results
Application analysis and design ensures that only the right application/s or components are recommended and/or adopted, meaning no more disappointed stakeholders and bad investments
Minimise Disruption of Change
Application implementation planning follows best-practice methodology to ensure that potential business impact is well understood and catered for, ensuring a seamless integration and minimal disruption to business-as-usual
Certainty of Benefits
Head into your projects with assurance that you will receive the benefits you expect and capture meaningful metrics before and after to demonstrate that you did
Service Continuity and Assurance
Whether it’s a legacy application or a cutting edge new-to-market solution, partnering with DDL allows you to rest easy knowing that you’re in good hands and that we have your back, with rigid service levels and outstanding support
Address Information Silos
Solve the challenge of single-sources-of-truth and one-man-bands holding system knowledge to ransom by allowing us to document, publish and onboard the support for your applications
Solutions
Many organisations can leap into technology solutions based on a salesperson's recommendation, or someone within the business that 'had a good experience' with a product or service previously. These approaches, whilst being the path of least resistance, do not even remotely take into account the many nuances or requirements of various requirements/preferences across the entire business, nor do they consider much more cost-effective or efficient solutions that may exist in the marketplace.
A few common examples of challenges organisations face when implementing solutions in a rush include:
Why are we doing this?
Does the effort required to deliver and support an application change justify the benefits of it being purchased and delivered? Often organisations can end up spending far more on implementing a new application or platform than the cost of the application itself. DDL can rapidly and efficiently help you understand all of the considerations for application change and the potential costs and risks that might be involved, helping you ensure that your decision is the right one
What tangible benefits does it deliver?
While a new or updated application or platform can seem exciting, it takes experience to see through the marketing hype and ensure that what it claims to be able to do, can be done in a manner that accelerates, not slows down your business operations. Benefit analysis ensures your expectations and promised/expected benefits align with the strategy and purpose of your project
How are we doing it?
There are so many options to consider once a decision has been made - what internal capacity is there to support delivery? How much risk is involved? How much change management might be required? DDL’s Implementation Planning & Support activities provide assurance that what needs to be done, will be done right.
Who is supporting it?
Too many third-party suppliers and consultancies neglect solution documentation - whether due to negligence or trying to cut costs. The reality is, that whilst allowing for documentation requires more time, any reputable Architect/Systems Designer/Consultant worth their wage would document continually. Unfortunately, we have seen too often, organisations rush through projects to deliver to a timeline/budget without providing the promised documentation. Coincidentally enough, this makes it much harder for organisations to 'divorce' their service providers as they have (intentionally or unintentionally) retained the core of the intellectual property of what they were paid to hand over. The lack of knowledge or documentation after an application is handed over can introduce unforeseen complexities and challenges when it needs to be supported. DDL’s Application Management services can bring the documentation and support processes up to scratch and provide a stable hands-on support service to ensure your business keeps running smoothly.
In addition to Application Management, understanding the application roadmaps and preparing to take advantage of the expected application lifecycle – for instance adopting new functionality will ensure your business is poised to get maximum value from its investment.
Unlock your fullest ICT potential today