TRUST
IS
EVERYTHING
About Us
Digital Diligence Limited is a company that provides IT services to help medium-sized businesses grow. At DDL, we strive to make business systems and processes better by using advanced tools and applications. DDL focus on reducing IT costs and saving time for our clients so that they can focus on what they do best - growing their business!
DISTINCTION
Everyone contributes – we don’t distance ourselves from work, hand it over, or outsource. Everyone at DDL is capable of actively getting ‘hands-on’ and delivering for, or alongside you or your teams We won't tell you what you already know.
We get it – nothing is more disappointing than realising you paid for someone to write you a report that tells you what you already know. We believe the real value is seeing your requirements exceeded with minimal risk, the most efficient cost and in the time frame mutually committed to, whilst being kept informed with the right information in the right format. Offering the right knowledge and capabilities without claiming to know it all.
The person or team you choose to deliver your projects should have a diverse technology awareness to best consider broader benefits and implications and demonstrate a sound understanding of your business and your goals.
We set ourselves apart from other consultancies or providers by relentlessly emphasising and demonstrating innovative, efficient approaches to technology challenges and integrating the following principles into everything we do.
Tech Solutions,
Simplified.
DDL’s mission is to become the most trusted provider of ICT services to its clients and to unleash the potential of innovative technology and software solutions, and here's how we do it.
Thinking
Holistically
We don’t just focus on single products or services, but the broader potential for benefits that can also be realised through the process, people and performance efficiencies
Working
Efficiently
We are nimble and can act fast. We respond in hours, not weeks. We prototype and proof-of-concept in days, not months. We deliver what you want when you want it.
Being
Positive
We’re geeks at heart and have fun with what we do. We’re enthusiastic and engaged and we thrive on seeing your organisation succeed.
Our promises underpin everything we do and we will stand behind them.
Our Promise
No pre-sales ‘consultancy’ or environment/systems discovery fees, ever.
We see it as our responsibility to win your trust before you open your wallet. Before taking on any engagement, we will undertake a robust analysis of your current system/s and assess our own capabilities, and ensure our understanding, skills and capabilities match your expectations. We will provide an overview of our approach and expected outputs relative to your specific challenge along with how we can utilise our experience to do this. This gives you the certainty that we’re the right people to trust with your project before spending a cent. Before we raise any invoices, we will always confirm that you've received what we committed to providing along with detailed job entry notes and the opportunity for discussion or clarification first.
We will be honest. Unfortunately, many businesses in the technology industry over the years have fostered an (understandable) culture of mistrust between provider and client. It’s not hard to see through charades and weasel words - yet a lot of service providers seem to consistently forget this. With DDL, you’ll always know where we and you stand – and that you’re in charge.
Providing an extremely fair rate. Too many organisations are paying hundreds of dollars an hour for consultants to research (or Google!) the 'advice' they eventually end up giving. We don't carry large overheads, we work efficiently, diligently and as a team. Because of this, you'll pay less and get more with DDL.